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Product and Services

Our products and services appeal to both clients and agencies who have a need in some part to deliver their own market research solution.

Ranging from work done in media and publishing, telecommunications, hospitality to financial, property, retail and motor industries, our solutions tend to employ the following:

On-Line Surveying
Whether you need to undertake a corporate survey or interview consumers who visit your website, we can help. From the design stage to reporting, using our on-line industry strength surveying and reporting tools we help you through the process. We can handle personalised 'invitation to participate' emails and follow-ups, while providing you with latest survey results.
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On-Line Reporting and Analysis
Not only can we create on-line reports with survey data gathered by on-line interviewing, we can also take and combine any data set (e.g Face-to-face/CATI) and prepare reports for on-line consumption. While preserving data integrity, the template based reports incorporating narratives, tables and graphics can be modified to suit your needs. They can even be exported to Word, Excel etc. for subsequent formatting and distribution.

It doesn't stop there, certain survey reports can be securely accessed on-line by you, while your client can view the 'final or current report' once empowered with a username and password. For convenience we can also set-up our system so that reports can be automatically emailed at certain stages of the project or at regular intervals.

This is the latest in survey reporting technology.

Data Entry and Analysis
Need some data entry on forms or questionnaires? - No problem!

With our resources and facilities we can quickly enter your data onto our systems for either subsequent analysis by us or for export to a data format of your choice.

It doesn't stop there, we can allow some of your fieldworkers who have internet access to input questionnaire data from the comfort of their own homes directly onto a centralised data store.

CATI and Call Centre Solutions
If your survey requires consumer or business-to-business telephone interviewing, we can assist. Whether it is a small recruitment project or a large specialised international study requiring regular processing of client sample and data provision - we can help.

If your organisation is thinking of setting-up or expanding your own CATI facility, we have the experience to provide invaluable advice.

Postal Survey and Fulfillment Services
Postal surveys can take up so much time and resources, we can help take the pain out of the process. We can handle everything from questionnaire design, sample selection, writing personalised letters to potential survey participants to arranging printing of questionnaires, letters and licensed envelopes to assembling, packing and posting.

That's not all, we can handle the responses too. We can arrange a post box number, monitor and report on responses and undertake follow-up reminder exercises

Statistical Sampling, Modelling and Analysis
From sampling at the survey design stage to statistical modelling and analysis we can help you with your projects. We recognise that each survey has its own objectives and if you think you will require some statistical input we recommend that you include a statistician at the design stage of your project.

Due to substantial demand we'll soon be introducing some useful statistics calculators to help you with checking sample sizes and accuracy levels of figures on your projects and reports.

You may find our statistics calculators of use. Click here to learn more

 
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